Microsoft Corporation (NASDAQ:MSFT) has joined hands with 24/7 Inc. to deliver the future of customer service for large businesses.

Microsoft Corporation (NASDAQ:MSFT) Innovates In Customer Service Realm

Microsoft Corporation (NASDAQ:MSFT) has signed an agreement with 24/7 Inc. to jointly bring the power of natural user interfaces (NUIs) and data analytics at cloud scale (Big Data) to enable the future of customer service for businesses.

According to the agreement Microsoft Corporation (NASDAQ:MSFT) is merging its interactive self-service assets (clients, people and technologies) into 24/7 Inc.

Zig Serafin, general manager, Online Services Division at Microsoft Corporation (NASDAQ:MSFT), said that, “Microsoft Corporation (NASDAQ:MSFT) is an industry leader in NUI and established natural, intuitive consumer experiences on mobile and entertainment devices. From speech to touch to gestures, consumers expect and demand more natural and intuitive ways to interact with technology. This same demand will change how consumers interact with businesses, and it creates an inflection point for how people will expect businesses to provide customer service”.

Microsoft Corp. (NASDAQ:MSFT) shares were at 30.35 at the end of the last day’s trading. There’s been a 12.7% movement in the stock price over the past 3 months.

Microsoft Corp. (NASDAQ:MSFT) Analyst Advice
Consensus Opinion: Moderate Buy
Mean recommendation: 1.88
(1=Strong Buy, 5=Strong Sell)
3 Months Ago: 1.78
Zack’s Rank: 16 out of 93 in the industry